Last Updated: June 15, 2026
1. 7-Day Free Trial Policy
To ensure the Ahara Helper extension meets your expectations, login speeds, and biometric hardware requirements on your terminal, we provide a **7-day free trial**.
The trial offers full utility access without requiring credit card details or advance payments. We highly recommend that all Fair Price Shop operators run the trial on their machines prior to purchasing a subscription.
2. Subscription Terms
Subscriptions are billed in advance on a recurring monthly (₹139) or annual (₹1,099) cycle, starting from the day you purchase your paid license key.
3. Refund Guidelines
- Standard Subscription: Since our extension is a digital utility and we offer a fully functional 7-day free trial, processed subscription charges are **non-refundable**.
- Double Charge Errors: In cases of network lags where a payment is deducted multiple times for a single invoice, we will refund the duplicate transaction within 5 to 7 business days.
- Non-Activation Refund: If a license key fails to activate on your machine due to compatibility bugs, and our support team is unable to resolve it within 48 hours of purchase, we will initiate a full refund.
4. Cancellation Guidelines
You can cancel your subscription at any time:
- To cancel, send a WhatsApp request to our helpline at +91 91106 17650 or email us at bubanalemahantesh@gmail.com.
- Upon cancellation, your license key will remain active until the end of your current paid billing period (month/year), and your subscription will not renew.
5. Refund Process
Approved refund amounts will be credited back automatically to the original payment source (UPI account, Bank Account, or Debit/Credit card) within 5 to 7 working days, in accordance with Razorpay PG processing cycles.